We offer a 6 month limited warranty for pieces purchased at Gjenmi Studio or gjenmi.com covering any damages due to manufacturing defects (as determined by our studio).
The following types of damages are NOT covered as they are considered normal wear and tear or damage from neglect/abuse; repair and shipping fees will apply to: broken chains or clasps, bent bands, scratches, tarnishing (see Jewelry Care). Herringbone and NY Box chains/bracelets are delicate by nature and cannot be repaired.
Click here to submit a Repair Request (Gjenmi Orders Only)
Please include the following information:
• Order # or Full Name of Purchaser if received as a gift
• Brief description of your request
• Photo of the damage